Opposite Software - Terms & Conditions

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Terms & Conditions

Website Usage
Privacy
Billing Policy
Refund Policy

Website Usage

By using the services provided by Opposite Software, you agree to abide by our terms of service. This terms of service agreement protects both us and you. If you do not agree to these terms, we regretfully cannot accept your business. Any breach of these terms may result in immediate suspension of your account with us.

This agreement may be altered from time to time. Updates will be displayed on this page and if a significant update is made, we will e-mail our clients about it.

Privacy

Your privacy is important to us. Opposite Software will not collect any information about you without your consent and for the express purpose of providing services to which you have requested. Under no circumstance will data about any of our customers be rented, sold, or otherwise distributed.

We do collect information about web site visits, but this information is non-user specific. Information that is collected includes IP address, browser type, operating system type, and screen resolution. None of this information tells us anything about you specifically and is only used to improve our services.

Billing Policy

We currently accept the following forms of payment - PayPal, Cheques (personal or business), and money orders. If any cheque returns to us for whatever reason, a $40.00 service fee will be charged.

Although we make every effort to ensure that our billing is completely accurate, should a problem arise, we will gladly research and correct any errors in charges. However, we are not responsible for billing errors that are older than 90 days.

For domain name purchases we may use the services of Escrow.com, this gives both the buyer and Opposite Software added protection against potential fraud. Please note that the buyer will be responsible for the escrow fee's which are about 3% of the purchase price, as well as any domain name transfer fee's.

Refund Policy

As a general rule, Opposite Software does not issue refunds. Instead, if a refund or credit is due we will issue it as a credit on your bill. We cannot issue a credit on your bill on a cheque that has not cleared.

For services that we charge for and have other companies perform, we do not issue credits or refunds. If you desire a refund from those companies, we will provide you with contact information necessary to do that. However, those services are purchased on your behalf as a service to you and you must accept their terms of service agreements upon receipt of said services.